Standard Return Policy
We accept returns. You can return unopened items in the original packaging within 14 days of your purchase with receipt or proof of purchase. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Please allow 7-10 Business Days for refunds to be processed.
Only regular priced items may be refunded. Sale items are non-refundable.
If your item was received damaged, please let us know and we will send you out a replacement. Please include images for management review.
To follow-up on the status of your return, please contact us at firstname.lastname@example.org
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
Some items are non-refundable and non-exchangeable.
These include: All Personalized items
To return the item you purchased, please mail it to:
Home Goods Galore
217 S Ocean Ave
Freeport NY 11520
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.